NERC Establishes Situation Room in the Wake of the COVID-19 Pandemic

The Nigerian Electricity Regulatory Commission (NERC) has constituted a 'NESI Situation Room' led by the Commissioners, top management staff of the Commission and the System Operator with the objective of mitigating the risk of service disruptions in the electricity industry.

The decision was in consideration of the adverse impact of the current movement restrictions as part of the efforts to curb the spread of COVID-19. In this regard, a Directive on Continuity of Service in NESI has been issued to all operators in the electricity industry with a view to ensuring that their respective service continuity plans are activated immediately. The plans prescribed by the Commission include contingency arrangements to accommodate essential staff on-site; health and isolation facilities for a localized outbreak of COVID-19; provision of vital resources including food, medical supply, and other essentials; emergency sourcing of essential spare parts and consumables; plans for monitoring of critical assets and other infrastructure; arrangement for early clearance of technical faults and alternative channels for engaging with customers.

In support of the functions of the Situation Room, the general public is hereby advised to use the following channels of communication to directly contact the Commission on customer care issues, with emphasis on prolonged outages of power supply. Click here to download the Contact Numbers of the NESI Situation Room.

NESI Situation Room goes live at the NERC Headquarters:

Members of the Situation Room can be seen in the picture below, in discussions with Discos representatives to assess the electricity supply situation across the country on Friday, April 3, 2020.