NERC Service Delivery Charter
The Commission has updated its Service Charter. Click here to view.
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Customer Complaints Handling Procedures
Do you have a complaint? Then follow the customer complaints procedures to ensure timely resolution. Make sure to always provide your Meter Number or Account number as well as phone number or email where you can be reached when you lodge your complaint. For a list of NERC Forum Offices or additional information on your […]
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May 2024 Supplementary Order to The Multi-Year Tariff Order(MYTO) 2024
The commission has issued the May 2024 Supplementary Order to The MYTO 2024. Click here to view.
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Monthly Energy Cap May 2024
The commission has issued the May 2024 energy cap. Click here to view.
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NERC Approves New Band A Feeders
Click on your DisCo below to view the new Band A Feeders.
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Factsheet – Operational Performance of Power Plants
This factsheet contains operational performance data of grid-connected Power Plants for January 2024. For additional information, reports, NERC Orders and Regulations check our Resources page.
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NERC Sanctions Eleven (11) DisCos Over Non-Compliance with Capping of Estimated Bills for Unmetered Customers
The public may recall that in 2020, the Commission issued the Order on Capping of Estimated Bills (Order No: NERC/197/2020) and subsequently issued monthly energy caps which aimed to align the estimated bills for unmetered customers with the measured consumption of metered customers on the same supply feeder. A review of the Electricity Distribution Companies […]
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Monthly Energy Cap for March 2024
The commission has released the Monthly Energy Cap for March 2024. Click HERE to view.
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Operational and Technical Audit of Market and System Operations of TCN
The main thrust of the TCN (SO/MO) Technical and Operational Audit is on key obligations pertaining to maintaining a secure and reliable electricity supply system, including overall governance arrangement, information sharing amongst users, Generation Scheduling and Dispatch, switching procedures and those obligations for when a secure system cannot be maintained including black start procedures. Click […]
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Speech Delivered by the NERC Chairman During the 4th NERC Seminar for Judges on February 20, 2024
Protocol On behalf of the Nigerian Electricity Regulatory Commission, it is a great honour for me to welcome you all to the 2024 Judges Seminar. For several years, this seminar has been a tradition and a recurring item in the Commission’s work plan until recently when steering the reform agenda took the front burner. One […]
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