The Nigerian Electricity Regulatory Commission (NERC) has issued a new Metering Factsheet, a one-page guide on what every electricity customer needs to know about getting a meter and what to do when things go wrong.

What the factsheet covers:

Metering interventions in the NESI: the MAP Scheme, the NMMP, MAF, DISREP-IPF and the Presidential Metering Initiative, which starts in 2027 with 750,000 meters.

Your rights on metering, billing and disconnection: installation, repairs, reimbursement of meter costs, reconnection, compensation for wrongful disconnection, estimated billing and what to do when you relocate.

Dispute resolution: how to complain to your DisCo, escalate to your nearest NERC Forum Office and appeal to NERC. Customers in states with a State Electricity Regulatory Commission (SERC) take steps 2 and 3 to their SERC.

Download the factsheet PDF by clicking the download button above.

Share it with family, friends and your community. For the full regulations and orders cited in the factsheet, visit www.nerc.gov.ng.