Petitions, Hearing & Dispute Resolution

PETITIONS A Petition is a formal written request or application to the Commission, by an aggrieved person, group of persons, or entity, soliciting or appealing a right/relief/privilege; requesting action on a specific matter; fighting a course; and or, applying to the Commission to reconsider, vary or rescind its earlier decision. See more »   HEARINGS […]

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Mini-Grids

WHAT IS A MINI-GRID? A mini-grid is an electricity supply system with its own generation capacity that supplies power to more than one customer within a defined geographical area. It can operate independently or in coordination with an existing distribution network. Under the Mini-Grid Regulations 2026, mini-grids are classified as: Isolated Mini-Grids – operate independently […]

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NERC Forms

Click to view NERC Forms

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To report an accident

Cases of Electrical accident or emergency: An electrical accident can be said to be an incident involving electricity that results to a first aid or medical or treatment which may include fatalities. On the other hand, the occurrence of such an incident that does not result to medical or first aid treatment or fatality can […]

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To know how much I pay for electricity

The cost of electricity (tariff) varies from location to location based on the hours of electricity supplied to the location. Click here to input the account or meter number that appears on your electricity bill.    (Click on “GET STARTED” before inputting) OR Download and install the Power Outage Reporting System (PORS) app on any Android […]

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To know my consumer rights & obligations

The Nigerian Electricity Regulatory Commission (NERC) is empowered by the Electricity Act, 2023 to ensure an efficiently managed electricity supply industry that meets the yearnings of Nigerians for stable, adequate and safe electricity supply. The Act mandates the Commission to ensure that electricity Operators recover costs on prudent investment and provide quality service to customers. […]

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Investor & Regulatory FAQs – Nigerian Electricity Sector

What major change did the Electricity Act 2023 introduce? The Electricity Act 2023 decentralised Nigeria’s electricity sector by allowing States to establish and regulate their own electricity markets, while the Federal Government (through NERC) continues to regulate inter-state, national grid, and international electricity activities. What Is NERC’s role under the decentralised regime? NERC continues to […]

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Service Level Agreement (SLA) For Electricity Licensing In Nigeria

1. Introduction This Service Level Agreement (SLA) establishes timelines, service standards, benchmarks, and performance commitments for processing and issuance of Electricity Generation, Transmission, and Distribution Licences. The SLA is designed to ensure transparency, efficiency, accountability, and predictability in licensing procedures. 2. Objectives of the SLA Provide clear timelines for licence processing Establish performance benchmarks for […]

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