We Must Sustain the Delivery of Quality Service to Nigerians – Sanusi Garba
Chairman of the Nigerian Electricity Regulatory Commission (NERC), Sanusi Garba, on Thursday tasked the members of staff to sustain the delivery of quality service to Nigerians at all times.
The NERC Chairman stated this during a sensitisation programme by Service Compact with all Nigerians (ServiCom) led by the National Coordinator, Mrs Nnenna Akajemeli at the Commission.
The ServiCom Nigeria team was at NERC to sensitize the members of staff on quality service delivery in line with its mandate of engaging with ministries, departments and agencies of government to ensure continuous improvement in service delivery to Nigerians.
ServiCom Head of Operations, Mrs Ngozi Akinbodewa, in her presentation titled, ‘Working of the ServiCom Office’ enumerated the goals and ideals of the agency such as creating a culture of demand among citizens and customers, instilling higher expectations from public services and publishing performance information, among others.
