NERC to Anambra residents: Don’t fix or buy transformers, report such requests from EEDC

The Nigerian Electricity Regulatory Commission (NERC) has called on electricity consumers in Anambra State to report any instances where officials of the Enugu Electricity Distribution Company (EEDC) request payments for transformers, cables, or poles.

This appeal was made during a town hall and complaints resolution meeting held in Awka, Anambra State, organized by NERC to engage with electricity customers.

Speaking at the event, NERC Commissioner, Stakeholder Management, Mrs Aisha Mahmud, represented by Head of Consumer Protection at NERC, Dr Zubair Babatunde, emphasized that maintenance of such infrastructure is the responsibility of Distribution Companies (DisCos), not consumers.

The Commissioner urged residents to document and forward any such cases to NERC for swift intervention.

“NERC oversees the operations of distribution companies to ensure customers are treated fairly. If you’re unhappy with the services provided, please lodge your complaints through the proper channels. We’re here to listen to your concerns and ensure the DisCos respond directly,” Mrs Mahmud stated.

The meeting drew a large turnout of electricity consumers from Awka, many of whom presented their complaints and received prompt attention.