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NERC Launches Eko Forum Office

06.03.14 -10

The Nigerian Electricity Regulatory Commission (NERC) has commissioned the Eko Forum office, just over a year after it launched the Ikeja Forum office in Lagos.

On the 27th of February, 2014, management and staff of NERC, the Eko Electricity Distribution Company and other stakeholders in electricity converged at No 6, Odulami Street in Lagos to commission Eko Forum office of NERC as part of its commitment to electricity customers.


NERC Chairman, Dr Sam Amadi represented by the Commissioner, Government and Consumer Affairs, Dr Abba Ibrahim, said that the forum was created for the benefit of customers, taking into cognizance that so much has been done to improve customer service.

Amadi referred to the power sector roadmap launched in Lagos in 2013 as being successful and said that the commissioning of the Eko Forum office of the NERC will be a success. He pointed out that the forum will provide an avenue for redress for electricity customers.

‘’The setting up of the forum office is to ensure customers have a say in what affects them as customers of electricity providers’’.

The Chairman lauded Eko Electricity Distribution Company’s(EKEDC) effort in resolving complaints, but stated that the NERC forum office was needed to carter for issues that may not have been sorted out by the EKEDC, now owned by West Power and Gas Limited.

At the occasion,  Lagos state governor, Babatunde Raji Fashola, represented by the Lagos State Commissioner for Energy, Taofeek Tijani  said that customers are important, noting that the state government  has been working assiduously  to change the life of the people of the state, including in the area of electricity availability.

Member of the House Committee on Power, Abike Dabiri Erewa, spoke in the same vein by declaring that the management of the EKEDC needs to work at resolving metering issues as well as provide the necessary enlightenment to the people.

She was emphatic on the role of the Commission as the regulatory body for the sector. She said ‘’ NERC is telling you that it is your right to complain and be served’’.

Managing Director/Chief Executive Officer of the EKEDC, Engineer Oladele Amoda said the company always ensures it complies with global best practice in its conducts. He disclosed that EKEDC has embarked on re-orientation of its staff following the reformed power sector.

He decried the activities of some electricity workers who engage in illicit practices and urged customers to report cases of corruption.

He said that the EKEDC was exploiting the option of embedded generation to supplement power supply from the grid while working with its technical partners to eradicate technical faults with the system.


Dr. Usman Abba Arabi - Head, Public Affairs Department